This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Cannot import favorites etc from Safari. The Firefox File > Import... menu item is missing.

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 17 views
  • Amsa ta ƙarshe daga FredMcD

more options

I was not offered the ability to import from Safari during first run after install.

This is the second time I have installed Firefox on this machine. I removed the .app file and purged the Library after the first install, which was months ago. I suspect this is the cause of the problem, but I don't know how to fix it.

I was not offered the ability to import from Safari during first run after install. This is the second time I have installed Firefox on this machine. I removed the .app file and purged the Library after the first install, which was months ago. I suspect this is the cause of the problem, but I don't know how to fix it.

Mafitar da aka zaɓa

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Select All of the tests. Then press Execute on the bottom.

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

more options

Zaɓi Mafita

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Select All of the tests. Then press Execute on the bottom.

more options

The database turned out to be okay. I found the way to import from another browser by going to Bookmarks > Show All Bookmarks and clicking on the star icon then selecting import data from another browser.

more options

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.