when connecting to a website the firefox circle is grey and moves counterclockwis then turns blue and moves clockwise is this normal?
Whenever my firefox browser is connecting to a website the connection circle starts off grey and moves counterclockwise. Then it turns blue and goes clockwise. Is this normal? I think I may have a virus that tries to redirect my search. I have tried numerous antivirus and malware programs and nothing changes. Many times the website I'm connected to has no identification. Even if it is a Microsoft website.
Mafitar da aka zaɓa
Counterclockwise means that Firefox tries to connect to the server. You should see the Looking up and Connecting messages at the bottom of the window. Once a connection has been established and Firefox is waiting for the server then the throbber will rotate clockwise. The colors of the throbber can depend on the Firefox and possibly the Windows theme you use.
Karanta wannan amsa a matsayinta 👍 1All Replies (2)
Hello,
Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.
To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.
- Download the latest Desktop version of Firefox from mozilla.org (or choose the download for your operating system and language from this page) and save the setup file to your computer.
- After the download finishes, close all Firefox windows (or open the Firefox menu
and click the close button 
).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- Windows:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Mac: Delete Firefox from the Applications folder.
- Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
- Windows:
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found here.
WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.
Please report back to say if this helped you!
Thank you.
Zaɓi Mafita
Counterclockwise means that Firefox tries to connect to the server. You should see the Looking up and Connecting messages at the bottom of the window. Once a connection has been established and Firefox is waiting for the server then the throbber will rotate clockwise. The colors of the throbber can depend on the Firefox and possibly the Windows theme you use.