Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

how to resolve a 502 bad gateway error on https://fhr.cdn.mozilla.net/en-US/v4/

  • 2 amsoshi
  • 14 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga philipp

more options

After upgrading to new 44 today, i now get 502 bad gateway errors on https://fhr.cdn.mozilla.net/en-US/v4/.

here is some additional information:

request headers: Host: fhr.cdn.mozilla.net User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br DNT: 1 Connection: keep-alive Cache-Control: max-age=0

response headers: Age: 33 Connection: keep-alive Content-Length: 587 Content-Type: text/html Date: Wed, 27 Jan 2016 12:32:49 GMT Server: CloudFront X-Amz-Cf-Id: QkFi40evQdvNL2pGIId1kPGNWkrWrHXFsTu5QsV5dNL9WNyh6gm7pw== X-Cache: Error from cloudfront via: 1.1 26323e33c40f7d3c5faf3b27606bb0b1.cloudfront.net (CloudFront)

After upgrading to new 44 today, i now get 502 bad gateway errors on https://fhr.cdn.mozilla.net/en-US/v4/. here is some additional information: request headers: Host: fhr.cdn.mozilla.net User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br DNT: 1 Connection: keep-alive Cache-Control: max-age=0 response headers: Age: 33 Connection: keep-alive Content-Length: 587 Content-Type: text/html Date: Wed, 27 Jan 2016 12:32:49 GMT Server: CloudFront X-Amz-Cf-Id: QkFi40evQdvNL2pGIId1kPGNWkrWrHXFsTu5QsV5dNL9WNyh6gm7pw== X-Cache: Error from cloudfront via: 1.1 26323e33c40f7d3c5faf3b27606bb0b1.cloudfront.net (CloudFront)

Mafitar da aka zaɓa

hi goldbit, thanks for reporting this - it is currently a server-side issue with the health-report infrastructure unfortunately (and not related to a particular firefox version). mozilla's webops are looking into the matter already...

Karanta wannan amsa a matsayinta 👍 2

All Replies (2)

more options

Zaɓi Mafita

hi goldbit, thanks for reporting this - it is currently a server-side issue with the health-report infrastructure unfortunately (and not related to a particular firefox version). mozilla's webops are looking into the matter already...

more options

i've just heard back that there is a temporary fix in place now.