This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I updated Firefox and lost all my Saved passwords. How can I recover them?

  • 2 amsoshi
  • 10 sa na da wannan matsala
  • 12 views
  • Amsa ta ƙarshe daga cor-el

arbrody
arbrody
more options

I updated Firefox and lost all my Saved passwords. How can I recover them?

I updated Firefox and lost all my Saved passwords. How can I recover them?

All Replies (2)

philipp
philipp
  • Moderator
more options

hi arbrody, do you happen to have a folder called "old firefox data" on your desktop by chance and/or does an external tool like http://www.nirsoft.net/utils/passwordfox.html still show them?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You appear to have a disabled Password Exporter extension.

Did you ever created a backup of the passwords with this extension or did you backup any personal data in the profile folder?

You would need a backup of the logins.json and key3.db files.

An gyara daga cor-el