This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Print/Print Preview/Page setup all blank

  • 1 amsa
  • 10 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga Internetlad

Internetlad
Internetlad
more options

About a week ago (I wasn't having the issue prior to this) I stopped being able to print e-mails off. All the fixes I have found seem to relate to changing the printer, or the margins. When I click "Page setup", it too comes up blank. Moving the mouse down it creates three black rectangular boxes. Some weird error for sure.

No matter which printer I pick (even XPS print) it comes out blank in the preview and the page prints blank. I am able to print fine from other Windows programs, so the issue seems to be isolated with Thunderbird.

Thank you in advance for any assistance!

About a week ago (I wasn't having the issue prior to this) I stopped being able to print e-mails off. All the fixes I have found seem to relate to changing the printer, or the margins. When I click "Page setup", it too comes up blank. Moving the mouse down it creates three black rectangular boxes. Some weird error for sure. No matter which printer I pick (even XPS print) it comes out blank in the preview and the page prints blank. I am able to print fine from other Windows programs, so the issue seems to be isolated with Thunderbird. Thank you in advance for any assistance!

All Replies (1)

Internetlad
Internetlad Mai mallakar tambaya
more options

Have tried to reset all printer settings via clearing the print-related section of the prefs.jf file. No joy.

Curiously, printing to a generic text printer. . . works fine. Page Setup is back and works fine, but TB still won't print to XPS, PDF or standard printers.

Any ideas?