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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I can't get signed in.

dickkk
dickkk
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It keeps telling me firefox has detected that the server redirecting the request for this address in a way that will never complete.

It keeps telling me firefox has detected that the server redirecting the request for this address in a way that will never complete.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Many users have been having problems loading their "My Yahoo" page this weekend. You didn't mention the site, but it would be the same approach if it's a different site (just read its name instead of Yahoo).

(1) Remove your Yahoo cookies (save any pending work first). While viewing a page on the site (can be www.yahoo.com), try either:

  • right-click (or on Mac: Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or globe icon in the address bar, click the ">" button, then More Information > "View Cookies"

In the dialog that opens, yahoo.com should be prefilled at the top so you can remove the site's cookies individually.

(2) Then try reloading My Yahoo using Ctrl+Shift+r to bypass previously cached copies of the page.

Success?

It didn't work for me the first time, so I logged in using the main page, then cleared cookies again, and it worked the second time.