This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Receive new emails only at startup.

  • 2 amsoshi
  • 9 sa na da wannan matsala
  • 15 views
  • Amsa ta ƙarshe daga christ1

smack53
smack53
more options

Started a few days ago that I can only receive new emails at Thunderbird startup. I added my profile folder to the exceptions list on virus programs but can still not receive new emails unless I sign out and restart Thunderbird. Even in safe mode which disables all virus protection, I have to sign out and restart Thunderbird to receive new messages. Everything else works fine, sending, deleting, moving messages to a folder, ect., just no new emails.

Started a few days ago that I can only receive new emails at Thunderbird startup. I added my profile folder to the exceptions list on virus programs but can still not receive new emails unless I sign out and restart Thunderbird. Even in safe mode which disables all virus protection, I have to sign out and restart Thunderbird to receive new messages. Everything else works fine, sending, deleting, moving messages to a folder, ect., just no new emails.

Mafitar da aka zaɓa

There have been many people complaining about not getting new messages via GoDaddy IMAP server recently, unless Thunderbird is restarted. Check with GoDaddy if they have any problems. Assuming there is a GoDaddy support forum, check whether other users have the same problem.

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Zaɓi Mafita

There have been many people complaining about not getting new messages via GoDaddy IMAP server recently, unless Thunderbird is restarted. Check with GoDaddy if they have any problems. Assuming there is a GoDaddy support forum, check whether other users have the same problem.

christ1
christ1
  • Top 25 Contributor
more options

Challenge GoDaddy with the information below. https://bugzilla.mozilla.org/show_bug.cgi?id=1260724#c10