This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird v.45 - Undelivered messages

  • 2 amsoshi
  • 4 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga MDuran

MDuran
MDuran
more options

Hi all,

Suddenly, when updating Thunderbird to its newest version (45), the e-mail that I sent to accounts out of my domain are being rejected and I get the following e-mail (for example, my account is myname@domain1.net) :

"Your message 

 To:      user@domain1.net, user@domain2.net
 Subject: XXXXX
 Sent:    XXXXX

did not reach the following recipient(s):

user@domain2.net on XXXXX 

   The message contains a content type that is not supported
   <XXXX

Body type not supported by Remote Host>"

So the email I just sent reached my colleague with my same account domain but the other recipient didn't get it. However, sending e-mails via Outlook or Webmail works without problems, both users receive the message.

Do you know if it is a known issue of Thunderbird or it could be a problem with our SMTP server?

Thank you in advance for your help. Kind regards.

Hi all, Suddenly, when updating Thunderbird to its newest version (45), the e-mail that I sent to accounts out of my domain are being rejected and I get the following e-mail (for example, my account is myname@domain1.net) : "Your message To: user@domain1.net, user@domain2.net Subject: XXXXX Sent: XXXXX did not reach the following recipient(s): user@domain2.net on XXXXX The message contains a content type that is not supported <XXXX Body type not supported by Remote Host>" So the email I just sent reached my colleague with my same account domain but the other recipient didn't get it. However, sending e-mails via Outlook or Webmail works without problems, both users receive the message. Do you know if it is a known issue of Thunderbird or it could be a problem with our SMTP server? Thank you in advance for your help. Kind regards.

An gyara daga MDuran

Mafitar da aka zaɓa

There's a thread here discussing this 'body type' error. It includes a solution, you might want to try it.

Karanta wannan amsa a matsayinta 👍 2

All Replies (2)

amanchesterman
amanchesterman
more options

Zaɓi Mafita

There's a thread here discussing this 'body type' error. It includes a solution, you might want to try it.

MDuran
MDuran Mai mallakar tambaya
more options

By the way, you can find the thread with the solution here: https://support.mozilla.org/en-US/questions/1119474#answer-869202