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Automatic update not working

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga FredMcD

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Hi,

I'm testing automatic updates (especially for non-admin accounts). I downloaded an older version of FF (v31!) and installed.

I have set lockedPrefs

lockPref("app.update.enabled", true); lockPref("app.update.auto", true); lockPref("app.update.mode", 0); // Turn notifications of updates OFF. lockPref("app.update.service.enabled", true); lockPref("app.update.silent", true); // Silent Update lockPref("app.update.interval", 60); lockPref("app.update.promptWaitTime", 60); lockPref("app.update.download.backgroundinterval", 0); lockPref("app.update.log", true);


Updates don't seem to apply, and I don't know where the log file is to check what the issue may be.

Can someone assist?

Hi, I'm testing automatic updates (especially for non-admin accounts). I downloaded an older version of FF (v31!) and installed. I have set lockedPrefs lockPref("app.update.enabled", true); lockPref("app.update.auto", true); lockPref("app.update.mode", 0); // Turn notifications of updates OFF. lockPref("app.update.service.enabled", true); lockPref("app.update.silent", true); // Silent Update lockPref("app.update.interval", 60); lockPref("app.update.promptWaitTime", 60); lockPref("app.update.download.backgroundinterval", 0); lockPref("app.update.log", true); Updates don't seem to apply, and I don't know where the log file is to check what the issue may be. Can someone assist?

An gyara daga mrbeatnik

All Replies (2)

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Shameless bump. Does anyone have any info on the updates? Is there a log file somewhere that I can check to see if it is actually checking for updates/attempting to apply?

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I've called the big guys to help you. Good luck.


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 15.10.20056 Adobe PDF Plug-In For Firefox and Netscape 15.7.20033
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.