This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why does Thunderbird keep pushing emails into the "spam" folder?

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga user01229325

more options

I've set up Tbird to only use the Junk mail folder the same way I've done successfully in the past, but it keeps creating a spam folder and stuffing email in there and into my Junk folder. What tab has the controls for this - Thanks! P.S. I've deleted the spam folder only to have Tbird recreate it next session.

I've set up Tbird to only use the Junk mail folder the same way I've done successfully in the past, but it keeps creating a spam folder and stuffing email in there and into my Junk folder. What tab has the controls for this - Thanks! P.S. I've deleted the spam folder only to have Tbird recreate it next session.

Mafitar da aka zaɓa

Thunderbird does not create or use a spam folder. Your email provider might. Check with them.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

more options

Zaɓi Mafita

Thunderbird does not create or use a spam folder. Your email provider might. Check with them.