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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I lose my firefox sync wha i can do ?

  • 3 amsoshi
  • 2 sa na da wannan matsala
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  • Amsa ta ƙarshe daga FredMcD

anashamdani
anashamdani
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Hello mozilla support,

I'm using my firefox everyday with my firefox account and with firefox sync. Every time i format my laptop and i install firefox, when i connect to my account i restore all my data automatically. But now in this day, i have formated my laptop and when i install firefox and i connet to my account i didn't recieve my data . what happen please ? can you help me ? and sorry to ditrub you

Best regard Anas Hamdani

Hello mozilla support, I'm using my firefox everyday with my firefox account and with firefox sync. Every time i format my laptop and i install firefox, when i connect to my account i restore all my data automatically. But now in this day, i have formated my laptop and when i install firefox and i connet to my account i didn't recieve my data . what happen please ? can you help me ? and sorry to ditrub you Best regard Anas Hamdani

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

anashamdani
anashamdani Mai mallakar tambaya
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Yes that's true i use firefox sync like backup and now i lose my data .. when i check the last sync it's with the date of now and it has nothing no bookrmarks nothing . i don't have any cope of my data There is a solution to restore an old sync .. for exemple my data from the last day ? or the day before

Thank you so muc ?

FredMcD
FredMcD
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These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences