Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Message filters not working

  • 1 amsa
  • 13 sa na da wannan matsala
  • 15 views
  • Amsa ta ƙarshe daga ms_karafrench

more options

Hello,

Today I downloaded Thunderbird 45.1.1. I wanted to create a simple filter so that all my messages from family and friends would go to a certain folder.

I created a filter and told it to match "from...is...(email address)" I added all the pertinent emails that I want to filter. I told it to "move message to...(specific folder)".

I click "run now" and no messages in my inbox filter. I select the messages that should be filtered, and click "run filters on selected messages" and nothing happens. There are no errors, popups, messages, anything...

How do I fix this?

Thanks, Kara

Hello, Today I downloaded Thunderbird 45.1.1. I wanted to create a simple filter so that all my messages from family and friends would go to a certain folder. I created a filter and told it to match "from...is...(email address)" I added all the pertinent emails that I want to filter. I told it to "move message to...(specific folder)". I click "run now" and no messages in my inbox filter. I select the messages that should be filtered, and click "run filters on selected messages" and nothing happens. There are no errors, popups, messages, anything... How do I fix this? Thanks, Kara

Mafitar da aka zaɓa

I solved this problem by clicking "match any of the following" and changing each rule to "from, to, cc or bcc" instead of just "from".

Karanta wannan amsa a matsayinta 👍 3

All Replies (1)

more options

Zaɓi Mafita

I solved this problem by clicking "match any of the following" and changing each rule to "from, to, cc or bcc" instead of just "from".

An gyara daga ms_karafrench