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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I have to close and then re-open Thunderbird to get new messages. This started a week or so ago. I am using Charter. My server settings are OK per Charter

  • 4 amsoshi
  • 3 sa na da wannan matsala
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  • Amsa ta ƙarshe daga Wayne Mery

StephenT
StephenT
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I have the "check email upon opening", as well as "check every minute" configured. Even if Thunderbird is open and I click Get Messages, no new emails download unless I close program and re-open.

I have the "check email upon opening", as well as "check every minute" configured. Even if Thunderbird is open and I click Get Messages, no new emails download unless I close program and re-open.

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christ1
christ1
  • Top 25 Contributor
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There was a similar problem with GoDaddy a while ago which did affect many people. GoDaddy were simply denying that there was a problem at all. In the end they silently fixed it, whatever the problem was.

GoDaddy reference fyi: https://bugzilla.mozilla.org/show_bug.cgi?id=1260724#c10

There have been a lot of complaints in this forum recently from people using Charter about the very same problem. You'll need to talk to Charter. Tell them you're not the only one with the problem.

StephenT
StephenT Mai mallakar tambaya
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I read about this in the forum. I called Charter, and they stated that since I could get emails OK through the web, it was clearly a Thunderbird issue, and they could not help. Oh well.....

christ1
christ1
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Webmail infrastructure is independent from POP/IMAP/SMTP servers. Therefore, if webmail works, this is no indication that there are no problems. Don't let them get away with this BS.

Wayne Mery
Wayne Mery
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Stephen, Have you resolved this charter.net+Thunderbird problem??