This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird 45.2.0 continously deletes emails from server even though "Do Not Delete: is chosen and sync is off.

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga user01229325

chuebner
chuebner
more options

Thunderbird 45.2.0 continuously deletes emails from server even though "Do Not Delete: is chosen and sync is off. I send a test email to myself, check server and verify message is there. Open Thunderbird and verify new test message is in Inbox. Delete message from Inbox in Thunderbird and close app. Open browser and check email on server and test message is gone from Inbox.

Thunderbird 45.2.0 continuously deletes emails from server even though "Do Not Delete: is chosen and sync is off. I send a test email to myself, check server and verify message is there. Open Thunderbird and verify new test message is in Inbox. Delete message from Inbox in Thunderbird and close app. Open browser and check email on server and test message is gone from Inbox.

All Replies (1)

user01229325
user01229325
more options

Sounds like you are using IMAP email. With IMAP the messages are on the server and you view them remotely. You delete it from any remote device or at the server, the result is the same. The message is deleted. You might want to Google imap and learn how it works.