This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

when browsing, I get about a 5 second lag spike every 20-30 seconds

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga FredMcD

more options

No matter what sites i am browsing, every 20 to 30 seconds I get round a 5 second lag spike where I can do nothing. I've had this problem for a little while but ignore it. 1 week ago I did a complete format on my computer and I am still having this same issue.

No matter what sites i am browsing, every 20 to 30 seconds I get round a 5 second lag spike where I can do nothing. I've had this problem for a little while but ignore it. 1 week ago I did a complete format on my computer and I am still having this same issue.

All Replies (3)

more options
more options

Was there something I was suppose to do after opening FireFox in safe mode? I did open my browser in safe mode and it did seem to help a little at first then slowly got worse.

The lag I get while browsing affects videos, scrolling, browsing, and typing. I do not get these issues when doing stuff outside of browsing.

more options

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


As a test, disable your protection programs.