This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Options>General>Downloads>Save Files to> C:\Users\Barry\Desktop\Newest Downloads doesn't work!

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga FredMcD

more options

I've tried to have all downloaded files go to a folder on my desktop but the only location they go seems to be the temp folder. As shown in the question the files are supposed to go to (C:\Users\Barry\Desktop\Newest Downloads ) since I went the following location - (Options>General>Downloads>Save Files to> ) Anyone know how to fix this?

I've tried to have all downloaded files go to a folder on my desktop but the only location they go seems to be the temp folder. As shown in the question the files are supposed to go to (C:\Users\Barry\Desktop\Newest Downloads ) since I went the following location - (Options>General>Downloads>Save Files to> ) Anyone know how to fix this?

All Replies (1)

more options

When you change 'Options>General>Downloads>Save Files to>' does it change back?

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 22.0 r0 Shockwave Flash 20.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 22.0.0.209 Flash Player (Linux) Version 11.2.202.632

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download.