This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

lost all bookmarks, fvd pages and history while changing operating system even after synchronising is done in newly installed firefox

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga the-edmeister

more options

I lost all my bookmarks, history, fvd speed dial saved pages after reinstalling firefox nd even after syncronization is done in newly installed firefox

I lost all my bookmarks, history, fvd speed dial saved pages after reinstalling firefox nd even after syncronization is done in newly installed firefox

All Replies (1)

more options

Merely reinstalling Firefox shouldn't have resulted in losing any Firefox data. Although, reinstalling the operating system would have deleted that data.

What about another device that you used Sync with? Is the data still there?

And if you were using Sync as a backup media, that's not what Sync was designed to do.