This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox 50 setup downloads and unzips but does not install

eric_nemechek
eric_nemechek
more options

After I click on "Firefox Setup 50.0.exe", the dialog box ("7-Zip") extracts 100% of files and says "The operation completed successfully." But nothing happens.

After I click on "Firefox Setup 50.0.exe", the dialog box ("7-Zip") extracts 100% of files and says "The operation completed successfully." But nothing happens.

All Replies (1)

JyotPrakashVerma
JyotPrakashVerma
more options

Try using some other software (like winrar) for unzipping/extracting.