This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Emails from mbox folder show up in search, but not in folder

  • 1 amsa
  • 3 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga Tonnes

more options

Some mbox folders (typically the larger ones) have emails in them but they don't show up in Thunderbird, while the emails in other folders do. Some of the missing emails show up in search results, but when I click on a result it brings me to an empty list. How can I have Thunderbird display all the emails in an mbox folder? I am on a PC.

Some mbox folders (typically the larger ones) have emails in them but they don't show up in Thunderbird, while the emails in other folders do. Some of the missing emails show up in search results, but when I click on a result it brings me to an empty list. How can I have Thunderbird display all the emails in an mbox folder? I am on a PC.

All Replies (1)

more options

Mbox is still the default format and should cause no issues.

Did you try right-clicking the names of the affected folders, choosing Properties and selecting Repair Folder?

Please keep in mind that chances of "corruption" of any indexing files (solved this way) may increase when leaving a large number of messages in one folder. Compating regularly (or doing so automatically in settings) and moving messages to other folders should minimize that chance.