This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Videos won't play, they play for one second, then stop.

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga FredMcD

more options

I can't get any video to play. No YouTube videos, no videos embedded on web sites.

They play fine for me in Chrome, but not Firefox, so I know it's not my computer.

https://www.youtube.com/watch?v=05LQW8n3h60 - This is an example of a video that won't play. Also, no Wistia videos play.

Thank you.

Lee Ann

I can't get any video to play. No YouTube videos, no videos embedded on web sites. They play fine for me in Chrome, but not Firefox, so I know it's not my computer. https://www.youtube.com/watch?v=05LQW8n3h60 - This is an example of a video that won't play. Also, no Wistia videos play. Thank you. Lee Ann

All Replies (1)

more options

Make sure your flash blocker is disabled. It didn't start for me until I clicked on the time bar.