Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When I visitsome sites "Adcleaner for Mac"is downloaded! How do I stop this from happening?

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga bud2411

more options

When I visit some sites "Adcleaner for Mac"is downloaded! How do I stop this from happening?

It and another .app are placed in my Applications folder and opened the dock. They won't be quitted. Have to quit Firefox and then remove them from Appl. folder and dock and empty trash. One hides in a ew folder called "MacOS" placed in the Applications folder. Lately ithas been coming through football (SEC) sites. My Security is on in Preferences but it happens anyway.

When I visit some sites "Adcleaner for Mac"is downloaded! How do I stop this from happening? It and another .app are placed in my Applications folder and opened the dock. They won't be quitted. Have to quit Firefox and then remove them from Appl. folder and dock and empty trash. One hides in a ew folder called "MacOS" placed in the Applications folder. Lately ithas been coming through football (SEC) sites. My Security is on in Preferences but it happens anyway.

Mafitar da aka zaɓa

Hi, you have a plugin Trovi Search Plugin 1_0_0 which might be causing this, so try disabling/removing it - Add-ons Manager (Cmd+Shift+A) > Plugins.

You also have an add-on chumsearch 1.0.0 which is also suspect, so try disabling/removing it - Add-ons Manager (Cmd+Shift+A) > Extensions.

I'm not familiar with Mac, but I recommend you do a search for these/look in the programs on your machine.

You can also run https://www.malwarebytes.com/mac/

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

more options

Zaɓi Mafita

Hi, you have a plugin Trovi Search Plugin 1_0_0 which might be causing this, so try disabling/removing it - Add-ons Manager (Cmd+Shift+A) > Plugins.

You also have an add-on chumsearch 1.0.0 which is also suspect, so try disabling/removing it - Add-ons Manager (Cmd+Shift+A) > Extensions.

I'm not familiar with Mac, but I recommend you do a search for these/look in the programs on your machine.

You can also run https://www.malwarebytes.com/mac/

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

You are so nice! The searches didn't find those 2 (probably pc targets) but the mac .app found it all I'm CLEAN (fo now). I will use it often.

Thanks again. Bud