This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Non Responsive browser hangups script errors Earthlink webmail ads only

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 10 views
  • Amsa ta ƙarshe daga the-edmeister

Disappointeduser
Disappointeduser
more options

Recently started to get annoying script error messages every few seconds which causes firefox browser to show non responsive across all open tabs whenever I am trying to use Earthlink webmail - It only happens with earthlink webmail. Emailed feedback support through Earthlink but Earthlink is useless. They're running hyper aggressive ads on paid for webmail. I removed flash from this XP computer and don't allow Java but I never got this script error messages before. This is happening over the past month or two. I get the following message box which freezes the browser and have to keep hitting stop script. Anything I can do through firefox to eliminate this problem? Thanks.

"A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue.

Script: https://data08.adlooxtracking.…7%3A16&ao=&fake=001000&errors=:89"

Its always the same script but sometimes get different numbers after data

Recently started to get annoying script error messages every few seconds which causes firefox browser to show non responsive across all open tabs whenever I am trying to use Earthlink webmail - It only happens with earthlink webmail. Emailed feedback support through Earthlink but Earthlink is useless. They're running hyper aggressive ads on paid for webmail. I removed flash from this XP computer and don't allow Java but I never got this script error messages before. This is happening over the past month or two. I get the following message box which freezes the browser and have to keep hitting stop script. Anything I can do through firefox to eliminate this problem? Thanks. "A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue. Script: https://data08.adlooxtracking.…7%3A16&ao=&fake=001000&errors=:89" Its always the same script but sometimes get different numbers after data

All Replies (2)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

the-edmeister
the-edmeister
  • Moderator
more options

Why don't you use an ad blocker like uBlock Origin and just block those ads from even appearing.

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/