Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why is Firefox

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Paul

samk25721
samk25721
more options

Hello everyone, I was just wondering why, every time I go to play a YouTube video, why Firefox for iOS crashes. If someone could help me figure out why this is happening I'd greatly appreciate it.[Please See Below] 

               *For Your Information*
I am using Firefox for iOS on my iPhone SE that has iOS 10.12.1.
 Also my iPhone SE has a capacity of 16 GB. Currently I have 2 GB left of storage for some reason. 

  Samuel
Hello everyone, I was just wondering why, every time I go to play a YouTube video, why Firefox for iOS crashes. If someone could help me figure out why this is happening I'd greatly appreciate it.[Please See Below] *For Your Information* I am using Firefox for iOS on my iPhone SE that has iOS 10.12.1. Also my iPhone SE has a capacity of 16 GB. Currently I have 2 GB left of storage for some reason. Samuel

All Replies (2)

samk25721
samk25721 Mai mallakar tambaya
more options

Question- Why is Firefox for iOS always crashing when I go to play an YouTube video?

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

It sounds like you may need to clear out a bit of space to enable video files to be played properly.

I have found this article that will walk you though how to clear out the cached files held with some applications. Sometimes these caches can build up and cause problems much like the one you are describing.

I hope that this helps, but if not, please come back here and we can look into a different solution for you.

An gyara daga Paul