This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

e-mail account working at web firefox, fails at thunderbird [user name or password invalid] Ho can I fix this?

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga sfhowes

12GUS
12GUS
more options

I create an e-mail account at unseen.is

I have sent and received e-mail to and from that account, using Firefox browser and the e-mail service page. .

I created / setup this e-mail using Thundebird. and it works ok

BUT: I create a second e-mail account also at unseen.is, and that second account works ok [sent and receive e-mail to and from that account, WHEN using Firefox browser and the e-mail service page WEB. ]

PROBLEM: I cannot create / setup the second e-mail using Thundebird.


What I get is: user name or password invalid - AND configuration could not be verified - is the username or password wrong?

as you can see at screenshot pic. I uploaded.

thanks.

I create an e-mail account at unseen.is I have sent and received e-mail to and from that account, using Firefox browser and the e-mail service page. . I created / setup this e-mail using Thundebird. and it works ok BUT: I create a second e-mail account also at unseen.is, and that second account works ok [sent and receive e-mail to and from that account, WHEN using Firefox browser and the e-mail service page WEB. ] PROBLEM: I cannot create / setup the second e-mail using Thundebird. What I get is: user name or password invalid - AND configuration could not be verified - is the username or password wrong? as you can see at screenshot pic. I uploaded. thanks.

All Replies (3)

12GUS
12GUS Mai mallakar tambaya
more options

screen shot of what I have got from thundebird [ i've mentionnede above]

Zenos
Zenos
more options

Have you tried the username with the full email address, that is, including the "@unseen.is"?

sfhowes
sfhowes
  • Top 25 Contributor
more options

Besides using your full email address for the User name, you must enter the settings given by the mail provider. Note that they offer IMAP accounts as well, which offer greater flexibility.