This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I have donated £20.00. You have asked for payments of 78p on regular basis. My bank has informed me. Why are you doing this. Also can I talk to you by phone?

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga philipp

Norman21
Norman21
more options

Not sure if I want to donate in future as all my transactions have been stopped by my bank as a result of Mozilla's actions

Not sure if I want to donate in future as all my transactions have been stopped by my bank as a result of Mozilla's actions

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, please send an email to donate@mozilla.org to resolve this issue (people answering here in the support forum are volunteers & fellow users, so we won't be able to help you with this directly).

https://donate.mozilla.org/faq