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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why my search results in my emails can't be seen, only the donate page? Especially, because I have donated already.

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Sometimes, when I search for something in my older emails, I can see a list of emails Thunderbird found matching my criteria, but when I click on them to open, nothing happens. On the right window, there is only a message request to donate. I thought, if I donate, it will make this blockage disabled, but not. Thunderbird continues blocking to see my emails after searching.

Thanks for the solution, in advance! Best regards!

Gábor NAGY Budapest

Sometimes, when I search for something in my older emails, I can see a list of emails Thunderbird found matching my criteria, but when I click on them to open, nothing happens. On the right window, there is only a message request to donate. I thought, if I donate, it will make this blockage disabled, but not. Thunderbird continues blocking to see my emails after searching. Thanks for the solution, in advance! Best regards! Gábor NAGY Budapest

All Replies (1)

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Can you provide a screenshot or short video of this happening? This is surely something that is non-typical or proper, however without seeing exactly how it is behaving it will be difficult to give a proper diagnostic remedy.