This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

why does thunderbird keep having time outs

  • 3 amsoshi
  • 9 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Matt

more options

When I try to send an email ( not every time) thunderbird goes into a time out, the email fails to send.

When I try to send an email ( not every time) thunderbird goes into a time out, the email fails to send.

All Replies (3)

more options

Try disabling your anti virus from scanning outgoing email.

What anti virus do you use?

more options

Hi Matt I am using Windows Defender, I will try to disable the anti virus from scanning my outgoing mail......thanks.

more options

In the case of windows defender, it has no email scanner, try creating an exclusion for Thunderbird.exe. See https://support.microsoft.com/en-au/instantanswers/64495205-6ddb-4da1-8534-1aeaf64c0af8/add-an-exclusion-to-windows-defender-antivirus

But include the path to the file in program files as discussed in the next link as not doing so creates a big security hole. https://www.reddit.com/r/Windows10/comments/5gf38v/when_excluding_a_process_in_windows_defender_do_i/