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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Website not working in FF but works in Chrome

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My website works on Chrome, but in FF doesn't finish loading:

https://www.pratafina.com.br/cat/alianca-de-namoro https://www.pratafina.com.br/cat/correntes-colares-femininas

I can't identify the error with web developer tool.

My website works on Chrome, but in FF doesn't finish loading: https://www.pratafina.com.br/cat/alianca-de-namoro https://www.pratafina.com.br/cat/correntes-colares-femininas I can't identify the error with web developer tool.

Mafitar da aka zaɓa

What's your computer system and Firefox version?

I had no problem with your links.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

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Zaɓi Mafita

What's your computer system and Firefox version?

I had no problem with your links.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

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The pages load quickly with third party scripts disabled. Could you try this:

(1) Install the NoScript extension and restart Firefox to enable it

https://addons.mozilla.org/firefox/addon/noscript/

(2) Visit your site and use the NoScript toolbar button drop-down to enable scripts only from your site, then reload to check the results

(3) Start enabling one third party script source at a time and reload between each, in order from most important to least important, to see whether this helps you discover the problem

(4) When finished, if you do not want to take a paranoid approach to scripts on all sites, disable NoScript on the Add-ons page, Extensions list