Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I cannot import bookmarks from another browser or HTML

  • 2 amsoshi
  • 13 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga cmw13

cmw13
cmw13
more options

I have downloaded Firefox 54.0.1 on a new desktop and cannot import my bookmarks from either Chrome or HTML. When I click on "show all bookmark" the Library is completely empty. I can't seem to save new bookmarks either. Can anyone help?

I have downloaded Firefox 54.0.1 on a new desktop and cannot import my bookmarks from either Chrome or HTML. When I click on "show all bookmark" the Library is completely empty. I can't seem to save new bookmarks either. Can anyone help?

Mafitar da aka zaɓa

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Zaɓi Mafita

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

cmw13
cmw13 Mai mallakar tambaya
more options

I deleted all places.sqlite files and my bookmarks miraculously appeared. Thank you.