This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

had to remove firefox due to glitch, but an extra icon is still there and may be source of problem. How can I remove it so I get a clean reload?

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga user633449

robinairerc2
robinairerc2
more options

It hangs up and flashes a box saying a script is hanging. But "stop script" doesn't work. If I can remove that second FF icon, that may be the problem. I have already removed FF so that I can reinstall it cleanly.

It hangs up and flashes a box saying a script is hanging. But "stop script" doesn't work. If I can remove that second FF icon, that may be the problem. I have already removed FF so that I can reinstall it cleanly.

All Replies (1)

user633449
user633449
more options

Uninstalling and Reinstalling Firefox doesn't really fix many issues if it's due to a bug in your profile.