This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

New FireFox 56.0.1 does not enable my existing Smart Card in Certificates->Security Devices.

  • 1 amsa
  • 4 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga tnguyen

tnguyen
tnguyen
more options

New updated FireFox 56.0.1 does not enable my existing and working (before 56.0.1) Smart Card in Certificates->Security Devices: 

 - it shows my CAC but does not load its CAC reader driver.
 - "Log in" is not highlighted to allow to click to log in --> enabling my Smart Card to be used.
 - All of my CAC certificates are gone

I tried Firefox beta 58, same problem. Before Firefox 56.0.1 (56.0.0 or earlier), my Smart Card works well.

New updated FireFox 56.0.1 does not enable my existing and working (before 56.0.1) Smart Card in Certificates->Security Devices: - it shows my CAC but does not load its CAC reader driver. - "Log in" is not highlighted to allow to click to log in --> enabling my Smart Card to be used. - All of my CAC certificates are gone I tried Firefox beta 58, same problem. Before Firefox 56.0.1 (56.0.0 or earlier), my Smart Card works well.

All Replies (1)

tnguyen
tnguyen Mai mallakar tambaya
more options

Screen shots of Smart Card devices and certs