This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

websites stop working and restart

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Shadow110

more options

This just started happening last week and its very annoying. when I click on open tabs there is a moving circle ive never seen before. So each page is refreshing? Weird.

I have to close firefox completely to get it to work properly ... then a few hours later - same thing.

Google chrome (which i use for a few sites only) does the same thing at the same time. So im really confused. My internet states its working properly.

I did get rid of the few add-ons I had. But ive done nothing new in the last few weeks. I ran several virus scans as well.

THANKS

This just started happening last week and its very annoying. when I click on open tabs there is a moving circle ive never seen before. So each page is refreshing? Weird. I have to close firefox completely to get it to work properly ... then a few hours later - same thing. Google chrome (which i use for a few sites only) does the same thing at the same time. So im really confused. My internet states its working properly. I did get rid of the few add-ons I had. But ive done nothing new in the last few weeks. I ran several virus scans as well. THANKS

All Replies (1)

more options

In future if posting to support please put a tick in the box to send info to Mozilla Support as it supplies us with the info to help you.

You say did a Virus scan but need for you to run a Malware scan so Please https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware and https://www.malwarebytes.com/adwcleaner/ if need https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

Try : https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration TRY NO HARDWARE ACCELERATION

Am running blind here no info means the kitchen sink : https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems?redirectlocale=en-US&redirectslug=Troubleshooting+extensions+and+themes

Fyi: Firefox 57.0.2 is latest version https://www.mozilla.org/firefox/all/ Note : Firefox 57 Quantum Release Date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : All Legacy Extensions will no longer work or will be removed.

Note: Windows 10 can and will Install Microsoft Drivers for your Hardware. You can check in Device Manager. All ways get latest Drivers from Motherboard Manufacturers Web Site (CPU-Z) https://www.howtogeek.com/302595/how-to-stop-windows-10-from-automatically-updating-hardware-drivers/

Please let us know if this solved your issue or if need further assistance.