websites stop working and restart
This just started happening last week and its very annoying. when I click on open tabs there is a moving circle ive never seen before. So each page is refreshing? Weird.
I have to close firefox completely to get it to work properly ... then a few hours later - same thing.
Google chrome (which i use for a few sites only) does the same thing at the same time. So im really confused. My internet states its working properly.
I did get rid of the few add-ons I had. But ive done nothing new in the last few weeks. I ran several virus scans as well.
THANKS
All Replies (1)
In future if posting to support please put a tick in the box to send info to Mozilla Support as it supplies us with the info to help you.
You say did a Virus scan but need for you to run a Malware scan so Please https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware and https://www.malwarebytes.com/adwcleaner/ if need https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/
Try : https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration TRY NO HARDWARE ACCELERATION
Am running blind here no info means the kitchen sink : https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems?redirectlocale=en-US&redirectslug=Troubleshooting+extensions+and+themes
Fyi: Firefox 57.0.2 is latest version https://www.mozilla.org/firefox/all/ Note : Firefox 57 Quantum Release Date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : All Legacy Extensions will no longer work or will be removed.
Note: Windows 10 can and will Install Microsoft Drivers for your Hardware. You can check in Device Manager. All ways get latest Drivers from Motherboard Manufacturers Web Site (CPU-Z) https://www.howtogeek.com/302595/how-to-stop-windows-10-from-automatically-updating-hardware-drivers/
Please let us know if this solved your issue or if need further assistance.