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When using Win 10 file exployer can't find AppData to look for profile

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Want to back up profile from Thunderbird. In troubleshooting found location of profile as C:\user\name\AppData\Roaming\Thunderbird\Profiles\xxxxxxxx.default Went to Win 10 File Exployer & went to c:\user\name.......after that there was no AppData folder What am I missing to find profiles to back up? Thanks

Want to back up profile from Thunderbird. In troubleshooting found location of profile as C:\user\name\AppData\Roaming\Thunderbird\Profiles\xxxxxxxx.default Went to Win 10 File Exployer & went to c:\user\name.......after that there was no AppData folder What am I missing to find profiles to back up? Thanks

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This is normal. AppData is a folder that Microsoft has marked hidden. To show hidden files and folders, see this article:

https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files