This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I'm unable to use adobe flash after a supposed succesful install

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga FredMcD

more options

I have installed the latest version of both Adobe flash and Firefox yet sites pretend as if I have no flash

I have installed and uninstalled and reinstalled both adobe flash and firefox today as well.

(my system is Windows 10 - Firefox 56)

I have installed the latest version of both Adobe flash and Firefox yet sites pretend as if I have no flash I have installed and uninstalled and reinstalled both adobe flash and firefox today as well. (my system is Windows 10 - Firefox 56)

All Replies (1)

more options

Sometimes plugins are not enabled.

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Make sure the ones you want to use are set to Ask or Allow. ++++++++++++++++++++++++++++++++++++++++ Go to the web page. Once the page is loading, mouse to the address bar and Left-click the icon. Select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.