Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't access https site

  • 1 amsa
  • 1 yana da wannan matsala
  • 20 views
  • Amsa ta ƙarshe daga Shadow110

fredcwbr
fredcwbr
more options

Howdy,

I can't acess https://webveic.ccbfinanceira.com.br/ ONLY WITH FIREFOX (45+ or 56+) ; receiving a message of interrupted when loading.

Using wireshark, found that after CONNECTION ESTABLISHED 200 OK --> firefox starts a SSL HELLO CLIENT , instead of a TLSv1 HELLO CLIENT.,

Did compare using Google-Chrome 62.0.3202.75 ,,


Follows PERTINENT TCP transcript of FIREFOX conversation::

30 2.942425470 192.168.32.44 192.168.33.185 HTTP 295 CONNECT webveic.ccbfinanceira.com.br:443 HTTP/1.1 32 2.982720472 192.168.33.185 192.168.32.44 HTTP 105 HTTP/1.1 200 Connection established 34 2.982993132 192.168.32.44 192.168.33.185 SSL 270 Client Hello 35 2.983180166 192.168.33.185 192.168.32.44 TCP 66 3128 → 36563 [ACK] Seq=40 Ack=434 Win=31104 Len=0 TSval=521130987 TSecr=3129245 36 3.024289382 192.168.33.185 192.168.32.44 TCP 66 3128 → 36563 [FIN, ACK] Seq=40 Ack=434 Win=31104 Len=0 TSval=521130997 TSecr=3129245 37 3.024579222 192.168.32.44 192.168.33.185 TCP 66 36563 → 3128 [FIN, ACK] Seq=434 Ack=41 Win=29312 Len=0 TSval=3129256 TSecr=521130997

    • Connection is closed here...


And the same transcript using google-chrome . ,

13 1.416390182 192.168.32.44 192.168.33.185 HTTP 307 CONNECT webveic.ccbfinanceira.com.br:443 HTTP/1.1 25 1.494568301 192.168.33.185 192.168.32.44 HTTP 105 HTTP/1.1 200 Connection established 27 1.494942928 192.168.32.44 192.168.33.185 TLSv1 282 Client Hello 60 1.620670604 192.168.33.185 192.168.32.44 TLSv1 322 Server Hello, Certificate, Server Key Exchange, Server Hello Done


Could anyone advice??

Howdy, I can't acess https://webveic.ccbfinanceira.com.br/ ONLY WITH FIREFOX (45+ or 56+) ; receiving a message of interrupted when loading. Using wireshark, found that after CONNECTION ESTABLISHED 200 OK --> firefox starts a SSL HELLO CLIENT , instead of a TLSv1 HELLO CLIENT., Did compare using Google-Chrome 62.0.3202.75 ,, Follows PERTINENT TCP transcript of FIREFOX conversation:: 30 2.942425470 192.168.32.44 192.168.33.185 HTTP 295 CONNECT webveic.ccbfinanceira.com.br:443 HTTP/1.1 32 2.982720472 192.168.33.185 192.168.32.44 HTTP 105 HTTP/1.1 200 Connection established 34 2.982993132 192.168.32.44 192.168.33.185 SSL 270 Client Hello 35 2.983180166 192.168.33.185 192.168.32.44 TCP 66 3128 → 36563 [ACK] Seq=40 Ack=434 Win=31104 Len=0 TSval=521130987 TSecr=3129245 36 3.024289382 192.168.33.185 192.168.32.44 TCP 66 3128 → 36563 [FIN, ACK] Seq=40 Ack=434 Win=31104 Len=0 TSval=521130997 TSecr=3129245 37 3.024579222 192.168.32.44 192.168.33.185 TCP 66 36563 → 3128 [FIN, ACK] Seq=434 Ack=41 Win=29312 Len=0 TSval=3129256 TSecr=521130997 ** Connection is closed here... And the same transcript using google-chrome . , 13 1.416390182 192.168.32.44 192.168.33.185 HTTP 307 CONNECT webveic.ccbfinanceira.com.br:443 HTTP/1.1 25 1.494568301 192.168.33.185 192.168.32.44 HTTP 105 HTTP/1.1 200 Connection established 27 1.494942928 192.168.32.44 192.168.33.185 TLSv1 282 Client Hello 60 1.620670604 192.168.33.185 192.168.32.44 TLSv1 322 Server Hello, Certificate, Server Key Exchange, Server Hello Done Could anyone advice??

All Replies (1)

Shadow110
Shadow110
more options

Possibly file a bug report. https://bugzilla.mozilla.org/ Detail the issue as you did and if have more info the better.