This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

There no audio output from FF on my VDI

  • 2 amsoshi
  • 4 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga lmnd88

lmnd88
lmnd88
more options

Hi guys,

I'm a very old FF user, and for the first time for years, I'm struggling with FF. On my job I use VDI's to code. And like 1 month ago my audio stopped working on Firefox, but's working everywhere else like IE or Chrome. I have been struggling with FF and Windows configurations, but had no success until now.

Behavior: - FF don't play any sound. HTML5 player, flash player, videolan embbed player (mp3, ogg, ...). - There is no "speakers" icon the tab when a video/audio is playing.

Troubleshoot: - Restart Firefox in safe mode. - Check if Firefox/Flash player is muted on windows mixer. - When NOT muted, firefox collumn in windows mixer never shows any green. - Restart windows audio service - Upgrade to V.56 - Upgrade to V.57beta

Any hint?

Thanks in advance, LD

Hi guys, I'm a very old FF user, and for the first time for years, I'm struggling with FF. On my job I use VDI's to code. And like 1 month ago my audio stopped working on Firefox, but's working everywhere else like IE or Chrome. I have been struggling with FF and Windows configurations, but had no success until now. Behavior: - FF don't play any sound. HTML5 player, flash player, videolan embbed player (mp3, ogg, ...). - There is no "speakers" icon the tab when a video/audio is playing. Troubleshoot: - Restart Firefox in safe mode. - Check if Firefox/Flash player is muted on windows mixer. - When NOT muted, firefox collumn in windows mixer never shows any green. - Restart windows audio service - Upgrade to V.56 - Upgrade to V.57beta Any hint? Thanks in advance, LD

Mafitar da aka zaɓa

Hello, I believe this might be for security reasons -- perhaps try changing your sandboxing level in about:config

Karanta wannan amsa a matsayinta 👍 2

All Replies (2)

Mkll
Mkll
more options

Zaɓi Mafita

Hello, I believe this might be for security reasons -- perhaps try changing your sandboxing level in about:config

lmnd88
lmnd88 Mai mallakar tambaya
more options

Mkll said

Hello, I believe this might be for security reasons -- perhaps try changing your sandboxing level in about:config

Thanks lord! My sandbox level was 3, I set it up to 0, and BUMMM!

Thank you so much