This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

videos taking over an hour to download in the new video download helper plugin

  • 1 amsa
  • 2 sa na da wannan matsala
  • 15 views
  • Amsa ta ƙarshe daga FredMcD

parkerd07
parkerd07
more options

before the most recent upgrade yesterday, it took 3 to 4 minutes for Video Download helper to finish downloading a video. But after the new Firefox update, and the newly revamped Video Download helper, it takes a most unreasonable amount of time to download one video from Twitter.

before the most recent upgrade yesterday, it took 3 to 4 minutes for Video Download helper to finish downloading a video. But after the new Firefox update, and the newly revamped Video Download helper, it takes a most unreasonable amount of time to download one video from Twitter.

All Replies (1)

FredMcD
FredMcD
more options

You should contact the add-ons support.