This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox 57 crashed, and pinned tabs are gone after restarting. Where are they?

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga EJMF

EJMF
EJMF
more options

I had 11 tabs pinned. Firefox 57.0 64-bit froze, and never responded. I had to kill the processes to close it. When I reopened it, all I got was the one unpinned tab - the Mozilla start page. All my pinned tabs were gone. Where did they go, how do I get them back (they're not in today's history), why didn't FF restart with the pages I had open, and why - if they're pinned - don't they come back every time?

I had 11 tabs pinned. Firefox 57.0 64-bit froze, and never responded. I had to kill the processes to close it. When I reopened it, all I got was the one unpinned tab - the Mozilla start page. All my pinned tabs were gone. Where did they go, how do I get them back (they're not in today's history), why didn't FF restart with the pages I had open, and why - if they're pinned - don't they come back every time?

All Replies (2)

Shadow110
Shadow110
more options

Have you gone to the 3 Bar Menu (far right) and clicked and then Restore Previous Session.

It crashed I would think and when something crashes anything can happen. Since it froze as you say and you shut it down there is no crash report to investigate the issue. Most issues can be solved by Updating your Video Card Drivers.

If too much ram was being used try this : Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser.

Please let us know if this solved your issue or if need further assistance.

EJMF
EJMF Mai mallakar tambaya
more options

Hi. Thanks for the super quick response. Accessibility - Activated was/is set to False. There is no Restore Previous Session anywhere inside the 3 bar menu.