This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why does another browser window /website open when I click on something or do a search?

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga FredMcD

more options

Everytime I click on the search box in Amazon now, randomly a car ad pops up in a new window. Or, sometimes I have a window open, like this one, and I click on a box to start typing my info in and another window pops open with some random advertisement. How do I stop this. It's so annoying.

Everytime I click on the search box in Amazon now, randomly a car ad pops up in a new window. Or, sometimes I have a window open, like this one, and I click on a box to start typing my info in and another window pops open with some random advertisement. How do I stop this. It's so annoying.

All Replies (2)

more options

Please use more than 1 scanner as each uses diff tech : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait. There is a Malwarbytes for Mac Please let us know if this solved your issue or if need further assistance.

An gyara daga Shadow110

more options

Also, Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.