This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

youtube videos are choppy & slow under macos high sierra + firefox 57.0.1 64bit

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Shadow110

more options

Firefox Version 57.0.1 (64 bit), MacOS High Sierra - when playing any youtube video, output is choppy, gets stuck and voice & video are not in sync. This was not the case under macos Sierra. I don't see these issues when using Safari.app

Firefox Version 57.0.1 (64 bit), MacOS High Sierra - when playing any youtube video, output is choppy, gets stuck and voice & video are not in sync. This was not the case under macos Sierra. I don't see these issues when using Safari.app

Mafitar da aka zaɓa

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please uninstall Flash 25.0 r0 Flash Player Version: 27.0.0.187 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please let us know if this solved your issue or if need further assistance.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

more options

Zaɓi Mafita

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please uninstall Flash 25.0 r0 Flash Player Version: 27.0.0.187 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please let us know if this solved your issue or if need further assistance.