Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

No audio on some videos while others work fine

  • 1 amsa
  • 2 sa na da wannan matsala
  • 12 views
  • Amsa ta ƙarshe daga BeerBaroN23

more options

Video is working fine,no audio on some videos while streaming on yesmovies,but others are working fine. Similar problem on some other streaming sites as well. Help please.

Video is working fine,no audio on some videos while streaming on yesmovies,but others are working fine. Similar problem on some other streaming sites as well. Help please.

All Replies (1)

more options

type "about:support" in the url bar then click "refresh firefox" and test again.

if not working, please give Firefox version, OS version (if windows, check if you have an "N" version) and examples of which videos cause this.

also goto www.youtube.com/html5 and report which features are disabled