This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Won't allow a new create account after reinstall. Wrg acct on this computer

  • 1 amsa
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga TyDraniu

more options

At initial install on my husband's computer I used my account sign in and password. Want his own account on his computer so I uninstalled firefox but it won't allow me to create his account. Keeps using my sign in and login. Help please

At initial install on my husband's computer I used my account sign in and password. Want his own account on his computer so I uninstalled firefox but it won't allow me to create his account. Keeps using my sign in and login. Help please

All Replies (1)

more options

Go to Options > Firefox account and click Disconnect. You'll be able to create the new account.