Problem downloading adds-on
a lot of adds-on tells me stuff like "This add-on requires a newer version of Firefox (at least version 56.0). You are using Firefox 49.0." but im up to date running Version 57.0.2 (64-bit). is it the add problem or is there a problem with my browser?
Mafitar da aka zaɓa
Catbug said
a lot of adds-on tells me stuff like "This add-on requires a newer version of Firefox (at least version 56.0). You are using Firefox 49.0." but im up to date running Version 57.0.2 (64-bit). is it the add problem or is there a problem with my browser?
In your more system details on right your useragent shows as Mozilla/5.0 (X11; NetBSD amd64; rv:49.0) Gecko/20100101 Firefox/49.0
https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox
Karanta wannan amsa a matsayinta 👍 2All Replies (3)
Issue is in your Profile Create a new profile as a test to check if your current profile is causing the problem.
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem. Never work with original files.
- https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
There is another way but is more of a work around and does not fix the Profile Issue.
Please let us know if this solved your issue or if need further assistance.
Zaɓi Mafita
Catbug said
a lot of adds-on tells me stuff like "This add-on requires a newer version of Firefox (at least version 56.0). You are using Firefox 49.0." but im up to date running Version 57.0.2 (64-bit). is it the add problem or is there a problem with my browser?
In your more system details on right your useragent shows as Mozilla/5.0 (X11; NetBSD amd64; rv:49.0) Gecko/20100101 Firefox/49.0
https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox
Fix it! Thank you all such much c: