We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Les sites choisis pour l'autorisation des cookies dans "exceptions" disparaissent malgré l'enregistrement des modifications , comment l'empêcher ??

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga Glaude

more options

Les exceptions sont dans 'outils' 'options' 'sécurité et vie privée' puis 'utiliser les paramètres personnalisés pour l'historique' et 'accepter les cookies'

Les exceptions sont dans 'outils' 'options' 'sécurité et vie privée' puis 'utiliser les paramètres personnalisés pour l'historique' et 'accepter les cookies'

Mafitar da aka zaɓa

Are you keeping the Site Preferences?

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an "Allow" exception you may want to keep
Karanta wannan amsa a matsayinta 👍 0

All Replies (4)

more options

TRANSLATION ONLY - French ___________________________________________ The sites chosen for the authorization of cookies in "exceptions" disappear despite the recording of changes, how to prevent it ??

The exceptions are in 'tools' 'options' 'security and privacy' then 'use custom settings for history' and 'accept cookies' _______________________________________________________________________ uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.3 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

J'aimerai une solution plus simple.

more options

Zaɓi Mafita

Are you keeping the Site Preferences?

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an "Allow" exception you may want to keep
more options

Merci beaucoup.