This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why was I was redirected to another site when downloading an add-on and asked to donate to the developer?

  • 1 amsa
  • 1 yana da wannan matsala
  • 15 views
  • Amsa ta ƙarshe daga Paul

smichael
smichael
more options

I tried to download the Video Download Helper add-on and was redirected to a site and asked to contribute $10.00 to the developer through Paypal. Unfortunately it was not a request authorized by Firefox as add-ons have no charge or request to contribute to the developer.

I tried to download the Video Download Helper add-on and was redirected to a site and asked to contribute $10.00 to the developer through Paypal. Unfortunately it was not a request authorized by Firefox as add-ons have no charge or request to contribute to the developer.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Add-ons for Firefox are developed by independent developers who contribute a significant amount of time and effort to support their software.

In some cases, developers do ask for a donation to support their work as is the case with this add-on.