We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Locked out of WorldPress

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga janfany

more options

I am in the middle of changing my domain host to WorldPress. Now Firefox on my PC refuses to contact them - although Firefox on my tablet does and so does my mobile phone. But these are slow and tedious to use. I do NOT believe that there is anything wrong with WorldPress security certificates; the idea is absurd. But if this screws up my email and website there will be no more donations to Mozilla from me!

I am in the middle of changing my domain host to WorldPress. Now Firefox on my PC refuses to contact them - although Firefox on my tablet does and so does my mobile phone. But these are slow and tedious to use. I do NOT believe that there is anything wrong with WorldPress security certificates; the idea is absurd. But if this screws up my email and website there will be no more donations to Mozilla from me!

All Replies (2)

more options

Hello, i think You should explain this in much greater detail so i can understand it: "Now Firefox on my PC refuses to contact them" What it means "to contact" and what Firefox says.

more options

'To contact' means enter the URL and attempt to open the website. First failures were with three Go Daddy websites - main website, support, and webmail. Entering the URL for any of these sites returned:

Access Denied You don't have permission to access "http://sg.godaddy.com/" on this server.

Reference #18.37f3ce17.1519901344.4bc35b4

Later, attempts to open any WordPress site resulted in a similar message.

Note that all of these sites had previously been accessed normally using Firefox - so I had no reason to suspect Firefox of being the problem.

Subsequently, after a lot of wasted time and effort, I found that Chromium would open all of the sites normally - But not if Firefox was open at the same time! I discovered that by accident when i opened my Yahoo account in Firefox, then tried to open a WordPress site with Chromium. As soon as I closed Firefox, Chromium opened the site normally. And before you ask, by 'normally' I mean so that I could use it to get on with the task of transferring my domain name and getting my email functioning again.