This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

all addresses gone from address book

  • 4 amsoshi
  • 4 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga johnbowen

stanby
stanby
more options

There are no addresses in any of my address books today. All were there yesterday. The only unusual activity yesterday was to re-install Skype. I have uninstalled and re-installed Thunderbird, but it's the same. My gmail account is working normally using Firefox, all addresses are there. I've tried importing email addresses from gmail but the WLM contacts list is also blank in Thunderbird. Can anyone help, please ?

There are no addresses in any of my address books today. All were there yesterday. The only unusual activity yesterday was to re-install Skype. I have uninstalled and re-installed Thunderbird, but it's the same. My gmail account is working normally using Firefox, all addresses are there. I've tried importing email addresses from gmail but the WLM contacts list is also blank in Thunderbird. Can anyone help, please ?

An gyara daga stanby

All Replies (4)

Zenos
Zenos
more options

Do you have any *.mab files in your profile, or even anywhere else on your HDD?

stanby
stanby Mai mallakar tambaya
more options

Thanks for the reply, there are several abook.mab files, a couple in Windows.old, and some in AppData\Roaming\Thunderbird. Could I have some help on what to do next please ?

stanby
stanby Mai mallakar tambaya
more options

Thank you Zenos, I've managed to replace the abook.mab file with an old one on the HDD and most of the lost addresses are back.

johnbowen
johnbowen
more options

I was able to restore my book.mab from a backup - just curious as to why this just happened yesterday (March 2) to me? The corrupted file timestamp was around 10pm Pacific Time.