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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes when opening washingtonpost.com

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga FredMcD

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Google News links bring up a Google redirect page with URL

"https://news.url.google.com/url?sa=j&url=https%3A%2F%2Fwww.washingtonpost.com%2Fnews%2Facts-of-faith%2Fwp%2F2018%2F03%2F02%2Fwhat-to-expect-from-famed-evangelist-billy-grahams-funeral%2F&uct=1520019550&usg=AeGY-pDVmIVjJGggeqg5hmZnRZ8."  It reads:

Redirect Notice

"The previous page is sending you to https://www.washingtonpost/news/acts-of-faith/wp/2018/03/02/what-to-expect-from-famed-evangelist-billy-grahams-funeral/.
If you do not want to visit that page, you can return to the previous page."

This WP link is now always inoperative. When I visit https://www.washingtonpost.com/ , it loads index page, but no links function and Firefox crashes. Any ideas? Any help or hints much appreciated.

Google News links bring up a Google redirect page with URL "https://news.url.google.com/url?sa=j&url=https%3A%2F%2Fwww.washingtonpost.com%2Fnews%2Facts-of-faith%2Fwp%2F2018%2F03%2F02%2Fwhat-to-expect-from-famed-evangelist-billy-grahams-funeral%2F&uct=1520019550&usg=AeGY-pDVmIVjJGggeqg5hmZnRZ8." It reads: Redirect Notice "The previous page is sending you to https://www.washingtonpost/news/acts-of-faith/wp/2018/03/02/what-to-expect-from-famed-evangelist-billy-grahams-funeral/. If you do not want to visit that page, you can return to the previous page." This WP link is now always inoperative. When I visit https://www.washingtonpost.com/ , it loads index page, but no links function and Firefox crashes. Any ideas? Any help or hints much appreciated.

All Replies (1)

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The redirect takes me to; https://www.washingtonpost.com/news/acts-of-faith/wp/2018/03/02/what-to-expect-from-famed-evangelist-billy-grahams-funeral/?utm_term=.15916c89e06d


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}