This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I open new tab...no top sites shown....no cogwheel at the top right corner of the New Tab page. What to do?

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Shadow110

more options

I open a new tab I want to see top sites but they are not shown.... There is no cogwheel at the top right corner of the New Tab page as you say in your site. What to do?

I open a new tab I want to see top sites but they are not shown.... There is no cogwheel at the top right corner of the New Tab page as you say in your site. What to do?

Mafitar da aka zaɓa

Hi, please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

If there is still no Cog Wheel : it is your Profile : Make a new one and test :

If is your Profile :

Make copies, never work with original files.

Please let us know if this solved your issue or if need further assistance.

Karanta wannan amsa a matsayinta 👍 1

All Replies (1)

more options

Zaɓi Mafita

Hi, please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

If there is still no Cog Wheel : it is your Profile : Make a new one and test :

If is your Profile :

Make copies, never work with original files.

Please let us know if this solved your issue or if need further assistance.