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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Very slow after update to 59.0.2 64 bit

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  • Amsa ta ƙarshe daga philipp

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Windows 10 64 bit

Firefox hangs while working in version 59.0.2 64 bit then becomes active again after 1 or 2 seconds, I've started without add-ons and have removed and reinstalled. I also installed version 56 and had no problems until firefox forced the update without permission.

Windows 10 64 bit Firefox hangs while working in version 59.0.2 64 bit then becomes active again after 1 or 2 seconds, I've started without add-ons and have removed and reinstalled. I also installed version 56 and had no problems until firefox forced the update without permission.

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hi, could you please update again go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's too long through a site like https://pastebin.mozilla.org/ and provide the link here)?

this might give us a clue what is going on. thank you!